Terms and Conditions for 2006 - 2007

Your Privacy | Reservations | Deposit | Payment Instructions | Final Payment | Payment Policy |
Cancellation Poilcy | Rights To Refund | Rate Changes | Late Bookings | Insurance | Documentation | Schedule Changes and Delays | Responsibility

Your Privacy:
GaiaLink Tours and Services is committed to securing your privacy.  Please read our Privacy Policy for more information.

Reservations:
Once you have decided to proceed with reservations, we will need a check for a $400.00 , which is non refundable if cancelled at a later date. At this point your reservations will be done and we will confirm within 72 hours, and will also specify the deadline for payment. Hotels in Costa Rica require prepayment from all booking companies in order to guarantee all reservations; therefore, we will request payment for: 50% of the total amount 60 days prior to the departure and/or Tour date. The remaining balance of 50% must be paid 30 days prior to your departure and/or tour date. For super-high season reservations (Christmas Holidays, Easter week) we will respect the individual hotel payment policies, which means we may request payment sooner. For reservations made less than a month before trip date, full payment will be required according to the payment policies of the hotels, car rentals and tours after the confirmation of the reservation.

Deposit:
There is a $400.00 non-refundable deposit required in order to begin making reservations. Reservations including travel dates from Dec 16 to Jan 10 and for Easter week require payment in full within 7 days of confirmation and are non-refundable .

Payment Instructions:
There are 3 methods of acceptable payments:

Final Payment:
Excluding the particular dates mention above, final payment is due 30 days prior to departure/Tour engagement date. Bookings confirmed within 30 days of departure require payment in full within 5 working days.

Payment Policy:
Check, Credit Card authorization or Wire Transfer must be received by full payment deadline. Checks will not be accepted for late bookings. Bookings including travel dates from Dec 16 to Jan 10 and for Easter week require payment in full within 7 days of confirmation. If the deadline is not met, all reservations will be cancelled, as we must maintain our relationship with our suppliers. Checks should be made payable to "GaiaLink Tours & Services".

Cancellation Policy:
GaiaLink Tours & Services reserves the right to cancel any reservation, which could affect the company in any way (libel / slander, economical loss, or any other).

Rights to refund, or if you change or cancel your reservation is limited. The following fees apply:

All penalty fees are applicable above and beyond any air ticket cost.  Cancellations must be received in writing.  Emails will not be an acceptable method of cancellation notification.  No refunds will be made for unused travel services, nor is the price or value exchangeable for alternative services.  Cancellation in writing must be by certified registered receipt mail to:

GaiaLink Tours & Services
P.O. Box 3066
Garden City, New York 11531

Rates Changes:
While GaiaLink Tours & Services makes every effort to keep rates current, sometimes suppliers are slow to notify us of changes. Rates are subject to change until reservation is confirmed.

Late bookings:
GaiaLink Tours & Services does take late bookings but they may be additional costs involved and should be paid as soon as the reservations are confirmed.

Insurance:
GaiaLink Tours & Services recommends that travelers investigate the feasibility of purchasing short-term travel insurance covering baggage loss, accident/life and trip cancellations. This is available through many travel agencies and through leading insurance companies. GLT does not provide this insurance.  Click here for more information.

Documentation:
U.S. citizens need to have a valid passport (visa is required for some countries). It is the responsibility of all those traveling to obtain information and proper documentation. GaiaLink Tours & Services and its tour advisors accept no responsibility for changes in documentation requirements nor for any departure or entry denials. Passengers denied boarding for lack of documentation will receive no refund. Full cancellation policies apply to cancellations due to incorrect documentation.

Schedule Changes and Delays:
All travel itineraries are based on the best information available at the time of confirmation. Due to the nature of international travel, changes to schedules and itineraries may be necessary and may also prevent some of the scheduled activities to be completed. NO REFUNDS CAN BE GIVEN FOR SUCH ELIMINATION. We do not accept economic and civil responsibilities for losses or accidental expenses due to changes or delays in airline or hotel overbooking, defaults, weather, strikes, sickness, war, riots, theft, acts of nature, vandalism, medical and hospitalization expenses or any other causes not within the power of GaiaLink Tours & Services. All such losses or expenses are the responsibility and are assumed by the traveler.

Responsibility:
GaiaLink Tours & Services is a land operator that contracts services only with credible, experienced suppliers that have the respective insurances according to Costa Rican laws related to the tourism industry. As an intermediary between the suppliers (land, air and water transportation, hotels, restaurants, etc.) and the client, GaiaLink Tours & Services, S.A., (its owners and employees) shall not be liable for any injury, damage, loss, expense, accident, delay, inconvenience or irregularity arising out of such related activities. Also GLT will not be held responsible for any delays or cancellations due to any unforeseen event out of its control such as workers strikes, damaged roads, earthquakes, floods or any unpredictable act of Mother Nature. Regarding requested domestic chartered flights, GLT will not assume responsibility for over bookings, delays or cancellations. . All travel documents and vouchers issued by GaiaLink Tours & Services and its tour advisors are subject to the terms and conditions of the supplier, to the laws of their countries, and to international conventions between countries. The traveller agrees that GaiaLink Tours & Services and its tour advisors, affiliates and employees, shall not be liable for any damages and losses incurred, or any other causes not within the power of GaiaLink Tours & Services. We do not accept economic and civil responsibilities for losses or accidental expenses due to hotel overbooking, defaults, weather, strikes, sickness, war, riots, theft, acts of nature, vandalism, medical and hospitalization expenses or any other causes not within the power of GaiaLink Tours & Services. All such losses or expenses are the responsibility and are assumed by the traveller. All participants expressly wave any and all rights, which one may have against GaiaLink Tours & Services, its tour advisors, officers, or employees caused by the negligence of such persons in connection with foregoing. Under no circumstance is GaiaLink Tours & Services is to be construed as a carrier or common carrier under contract for safe passage of the traveller or for luggage and/or belongings. By enrolling in and tendering payment for any and all services, participants agree to accept and agree to be bound by the terms and conditions described herein. No other person other than an officer of GaiaLink Tours & Services, by document in writing, is authorized to waive or alter any condition with the foregoing.

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